“ALIAZ COOPERATION” SIA PRIVACY POLICY

The following information explains which personal data is processed by “Aliaz Cooperation” SIA when completing a purchase or visiting this website, for what purposes, and how this data is used and what rights our customers have.

  1. CONTROLLER
    1. The controller in the meaning of General Data Protection Regulation (hereinafter – “GDPR”) is: “Aliaz Cooperation” SIA, a company incorporated in the Republic of Latvia, registration number: 40103648335, address: Kr.Valdemāra iela 21-10, Riga, LV-1010, Latvia (hereinafter – “Aliaz”).
  2. COLLECTED AND PROCESSED DATA
    1. In order to provide our services, we require certain personal data, which can be either provided by the customer or collected automatically, once the order is placed.
    2. We collect and process the following personal data:
      1. Name and surname;
      2. Address information (address, zip code, city, country);
      3. IP address;
      4. E-mail address;
      5. Site data (used device, type of browser, Geo IP, time and date of site visit and placement of the order).
  3. PURPOSE OF PROCESSING
    1. We process the above-mentioned data for the following purposes:
      1. Name, surname, address information and e-mail address are processed to complete the order, ship the product to the customer and send the customer an order confirmation e-mail.
      2. IP address and site data are processed to identify fraud and suspicious orders and for analytical purposes in order to improve clients’ experience when visiting our website and placing an order.
  4. LEGAL BASIS FOR PROCESSING
    1. We process personal data in accordance with the applicable data protection laws. The legal basis for processing data is:
      1. Article 6(1)(b) of GDPR – personal data processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract;
      2. Article 6(1)(f) of GDPR – personal data processing is necessary for the purposes of the legitimate interests pursued by the controller. Legitimate interests are, specifically, the prevention of fraud and avoiding default risks as well as analysis and research to improve our services and customer experience.
  5. DATA SHARING AND FORWARDING
    1. We share or forward our customer personal data only in certain cases and with service providers, who process our customer personal data only on our behalf and in accordance with special conditions. Such service providers are:
      1. Postal service – we share personal data (name, surname and address) to send the package to our customer;
      2. Debt collection – if the customer fails to make a payment for the ordered product, in accordance with our Terms and Conditions, we reserve the right to forward customer personal data (name, surname, address and e-mail address, if available) to debt collection company Alektum Group AB.
  6. RIGHTS AND DATA SUBJECTS
    1. Our customers have the following rights regarding the processing of their personal data and in accordance with the GDPR:
      1. Right to information (Article 15 of GDRP) – data subject has the right to obtain, free of charge, the information on the data we have on him or her, request a copy of the data and information relating to its processing;
      2. Right to correction (Article 16 of GDPR) – data subject can ask us an immediate correction of his or her data, if the data is not up to date or incorrect;
      3. Right to deletion (Article 17 of GDPR) – data subject can ask for deletion of his or her personal data, if the data is no longer necessary for the fulfillment of the contractual obligations. Please note that we are permitted to retain some of the personal data to exercise or defend our legal rights, prevent fraud or enforce our Terms and Conditions;
      4. Right to data portability (Article 20 of GDRP) – data subject can ask for his or her data to be transmitted to another controller;
      5. Right to lodge a complaint with a supervisory authority of his habitual residence (Article 77 of GDPR).
  7. DATA STORING AND PROTECTION
    1. We will store customer personal data as long as it is required for the purposes stated in this privacy policy, namely, for the fulfillment of our contractual obligations and protection of our legitimate interests and defense against legal claims according with the law.
    2. We highly value our data security and use appropriate technical measures to ensure data security and protection. All our customer personal data is encrypted and stored in protected servers and only accessed by authorized personnel.
  8. CONTACT INFORMATION

If you have any questions regarding data protection in Aliaz, please contact us at: privacy@aliaz.lv.